No, each kit comes unassembled with an easy-to-follow, step-by-step instruction manual.
Our lighting kits are designed to be hardwired to your electrical circuit. We recommend one power cable per kit to ensure safety and longevity of the lights. If you’re installing a larger lighting grid, you may need multiple power cables spaced evenly. Please consult with a licensed electrician to ensure your electrical setup is sufficient before installation.
The kit provides 55,000 lumens of brightness.
No, our lights are not dimmable and cannot be used with a dimmer switch.
Our lights are made from plastic and polycarbonate materials, making them extremely lightweight and easy to handle.
We recommend installing the lights no higher than 2,5 to 5 meters from the floor for optimal light usage.
Yes, installation on a drop ceiling is easy and straightforward. Secure your lighting to the ceiling grid with the provided zip ties.
We don’t recommend redesigning the Universal Kit, as you may not have enough spare parts. However, if you choose to create your own design, just ensure you have all the necessary spare parts.
No, our lights are currently only available in one color – white.
Yes, we include spare parts with every order.
Yes, we ship to all countries! But if you’re outside of the EU, please send an individual request via info@hexlight.eu or contact our customer support team for more information.
We are based in Estonia, and all orders ship from our warehouse at Suurvälja tee 5, Vaela, 75413, Harju maakond.
Shipping times vary depending on your location. Generally, orders are delivered within 3 to 15 business days.
Yes, our products come with a 3-year warranty. Please note that damage due to improper installation is not covered under this warranty.
If your kit arrives damaged, please contact our customer support team immediately for assistance with a replacement or refund.
Yes, we have a return and exchange policy. Please contact our customer support team for more information.
Yes, we offer multiple payment options, including ESTO, Inbank, and Modena, so you can choose the most suitable for your needs.
While our lights are designed for indoor use, they have an IP53 rating, which means they are resistant to dust and light moisture. For specific outdoor applications, consult with a licensed electrician.
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.
Our Store
Estonia-based lighting brand dedicated to revolutionizing the way you light up your spaces. With all products in stock and ready for quick delivery, we pride ourselves on being a reliable partner for all your lighting needs.
Luminance OÜ (registry code 16752423)
Suurvälja tee 5, Vaela küla, 75413 Kiili vald, Harju maakond.
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